In the fast-paced world of Business Process Outsourcing (BPO), where efficiency and cost-effectiveness reign supreme, integrating sustainability may seem like an added challenge. However, the case study on Sustainable Transformation in BPO Operations illuminates a...
2022 was the year when carbon neutrality entered the everyday lexicon. Regardless of where you lived in the world, chances are you witnessed unseasonal temperatures, droughts, floods or super-storms. A key implication was that customers, especially influencer...
